Decision making information for Microsoft Teams and other video collaboration technologies.
CareAnalytics is an online, enterprise data management platform that measures and monitors your companies performance and usage of all video conferencing platforms, user activity and peripheral health.
Used by internal or external Service Providers, the platform proactively provides crucial decision making data. Aids efficient solution deployment, improves user adoption, provides critical performance data, maintains equipment, high quality calls and positive experiences to your employees and clients.
Supported Platforms:
Providing data that benefits your entire companies investment.
CareAnalytics has been created to improve your video conferencing experience, as a whole. Regardless of whether that’s on a hardware device or software client. Increased satisfaction and quality calls will drive the adoption of your investment. Leading to an increase in productivity of the company.
Meeting Rooms
Users
Peripherals
Improve support and service diagnostics.
Proactively monitor, remotely configure, backup, and upgrade Microsoft Teams, Cisco and Poly hardware endpoints. Additionally track user activity and health of peripherals, providing invaluable information to decision makers throughout your company.
Proprietary, patented and unified dashboard centre.
Using our standalone platform you can uniquely ensure automated device detection, whilst maintaining market leading security of your data and hardware. Regardless of technology provider or platform. No VPNs or firewall changes required.
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Additional Services
CarePortal
Your instant, on-site virtual support space.
CarePortal is leading the way for support, in the new web connected world. We have created a mobile responsive, web-based, self-service support repository platform, with omni-channel support escalation. Providing instant, on-site connection to helpful documents and videos. Access managed, cloud-based knowledge base platform (featuring your branding) directly on your phone through a QR code, without installing an app.
CareRemote
Remote equipment monitoring, proactive management & control.
CareRemote utilises the Utelogy™️ platform which is an intelligent, non-proprietary monitoring, management and control, software. It features impressive built-in analytics and reporting for all your clients AV and UC devices, wherever they are located.